HR for Non-HR Professionals

About HR for Non-HR Professionals

This course provides an overview of HR functions in today’s business context; understanding HR planning, recruitment, and selection process; and employee compensation and benefits. This course also looks at employment law and employee relations challenges that leaders encounter.

Guna Mohan

HR Specialist & Trainer

A Certified Human Resource practitioner who also specializes in Operations Management Employee Relations , Talent Development that covers key business sectors. Has over 20 years of experience and broad knowledge in Operations Management including handling of Organizational Budgeting, Driving and Improving the performance of the Sales Team and ability to train staff to improve in Business turnover and operational strategies by strategic planning, talent acquisition, Marketing approach and Market study, Striking better deals using the “ pulling factor” training and succession plan for the Organizations workforce.

  • Certified Change Management Practitioner – PROSCI – US
  • Certified Mental Health Facilitator – Mental Health Organization – US
  • Certified Practitioner of Neuro-Linguistic Programming (NLP),
  • The American Board of Neuro-Linguistic Programming
  • Certified Hospitality Administrator – Rooms Division, Marketing and
  • On Line Booking Agency
  • Certified Vocational Training Officer VTO, Department of Skills
  • Development & Ministry of Human Resources
  • PSMB Certified Trainer (TTT), Ministry of Human Resources

Leicester University (UK)

MSC in Training and HR


University Sains Malaysia 

Bachelor of Social Science

1. Human Resource Management
2. Employment Act 1955
3. Talent Development
4. Time Management
5. Key Performance Indicator
6. Discipline and Termination
7. Domestic Inquiry & Investigation
8. Industrial Relations
9. Recruitment and Sourcing

Learning Outcomes

On completion of this course, participants will be able to:

  • 1. Comprehend today’s human resource practice in the changing business environment and its important role in various functions and responsibilities
  • 2. Establish employee performance standards and subsequently monitor and review that performance
  • 3. Manage disciplinary issues and,avoid labour actions
  • 4. Comprehend basic employmentmlaws and legislations

Organisational Benefits

  • Managers will be able to understand and appreciate the various functions of HR
  • A certain level of camaraderie and healthy relationship built between HR and other functions
  • Management or expectations from HR at various levels
  • Better liaisons between the leadership, management, and HR function
  • Renewed avenue to build strong networking and interpersonal skills at a management level

Personal Benefits

  • Gaining knowledge of various HR functions
  • Appreciating HR business partners and their roles
  • Being able to confidently interact with HR
  • Gathering best practices from the HR functions
  • Learn how to manage behaviours by understanding industrial and organisational psychology

HR for Non-HR Professionals Course Details

Learning Model

The trainer uses up-to-date training techniques and a variety of training methods to give all
participants the best opportunities for learning, including:

• Class Session • Discussions • Simulations exercises • Case studies and Problem Solving Exercises •
Individual assignments • Templates and tool

Day 1

1. Roles and Responsibilities of the HR department in relations with other departments
2. HR Functions and Responsibilities
3. Overview of HR Management
4. HR Management Challenges

1. Manpower Planning, Recruitment, Interview and Selection, Succession Planning

1. Coaching, Mentoring, Employee Work Performance, Motivation and Team Spirit

  • 1. New-hire training – Language, product, process and SOP training
  • 2. On-Job Training and certification
  • 3. Conducting TNA (Training Need Analysis) and TNI (Training Need Identification)
  • 4. Continuous talent development
  • 5. Promotion level competency building training
  • 6. Vendor management in training
  • 7. Vendor management in training
  • 1. HR business partnering role – Business Unit SPOC and relationship with the leadership team
  • 2. Skip level meetings and feedback
  • 3. Coaching and feedback delivery to under-performers
  • 4. The understanding business requirement to up-skill, re-skills, or cross-skills talent
  • 5. Organisational development initiatives
  • 6. Letters provided to employees – Exit, relieving, confirmation, work-experience, promotion, demotion, etc

1. Job Analysis, Job Description and KPI, Performance Appraisal, Counseling and Performance Improvement Program (PIP)

Day 2

  • 1. Employment Contract and Employee’s Rights
  • 2. Compulsory Provisions under the Law
  • 3. Managers’ Role in HR Managers in HR Management • Employee Engagement, Compensation and Benefits Malaysia’s Employment Law • Overview of Malaysian Labour Legislation • Contract of employment • Employee’s Rights in Employment • Principle of Natural Justice
  • 1. Managing Workplace Issues
  • 2. Domestic Inquiry (DI)
  • 3. Handling Poor Performers
  • 4. Counseling and Grievance Handling
  • 5. Termination and Consequences
  • 6. Union Staff
  • 1. Company’s Safety and Environmental policy
  • 2. Workplace Safety and Security
  • 3. Pandemic Management
  • 4. OSHA Act (Law and Security)
  • 5. Security and the Law

Who Should Attend?

  • 1. Management and leadership role holders
  • 2. L&D Team- Trainers and facilitators
  • 3. Human resource professionals
  • 4. Business owners and businesspersons of various pedigree
  • 5. Anyone who wants to understand what HR role could be

Register Now