When considering purchasing two-way radios (walkie-talkies) for your business, it’s helpful to know how your competitors are currently using radios. After all, people across a wide range of industries have already agreed that two-way radios with push-to-talk capabilities are a better option than cellphones, landlines, texting, and email.
The industries mentioned below are some of the most likely to use two-way radios to improve communication and efficiency:
1. Hospitality Two-Way Radios in hotels and resorts, housekeeping staffs use radios to seek maintenance assistance for problems like major spills, broken light fixtures, and other issues that need repair or operation. Radios are used at the front desk to check room availability and summon managers to settle conflicts. Food service personnel use two-way radios to communicate with food prep crews, servers, caterers, and room service in order to keep guests satisfied. Radios are required by security personnel in order to summon assistance at the first sign of trouble.
2. The key advantages of two-way radios in retail are rapid customer care and loss prevention. Sales floor workers can use radios to get a price check or request manager assistance, and clerks can use radios to find out what product is in the back room. When shoplifters strike or customers cause harm or annoyance, store security professionals may use radios to organize a response.
3. In a crisis, dedicated wireless networks are used by police, fire, and rescue personnel to mobilize and communicate. This is particularly true in large-scale disasters that can overwhelm cellphone networks, or when other means of communication are rendered useless due to smoke, heat, noise, or power outages. Two-way radios are common in public buildings, sports stadiums, hospitals, campuses, and other similar facilities for the same reasons.
4. Manufacturing Factory floors raise a slew of contact issues. In areas without access to a landline phone or an Internet connection, a mile-long assembly line is bound to break down. If there are production line interruptions, digital radios can be configured to give instant alerts to supervisors, maintenance, and engineering. Workers in the front office and plant must be able to communicate with one another on a daily basis, and radios do so with greater reliability and flexibility than cellphones or other devices.
5. Security Two-way radios serve as the backbone of surveillance systems, facilitating staff communication and crowd control while keeping intruders out and sounding an alarm if intruders gain access. They’re also essential for personal security information to enable discreet and private communications, as well as to broadcast alerts that trigger a show-of-force response.
6. Mining and Oil Exploration Mines and oil rigs are often located far from civilization, obviating the need for cellphone service. People working in remote areas need to be able to communicate with coworkers as soon as a problem arises, whether it’s a wellhead burn, a weather emergency, or a production-halting bulldozer breakdown.
7. When adding floors, walls, elevators, and heating ducts to a new building, construction blueprints can’t address all of the questions that arise. Construction staff may use radios to communicate with architects, engineers, and managers anywhere on the job site — or to call extra crew or spare parts to keep projects on track.
8. Concerts, sporting events, parades, and craft fairs all draw large crowds and pose significant risks. Instant communications are needed at events to keep people going or to summon medical assistance in the event of a heart attack or a dangerous fall. Since activities take place over vast areas, two-way radio communications are ideal, allowing workers to stay in contact without having to worry about mobile phone coverage. To boost safety and efficiency, many events rent two-way radios. There are only a few businesses that use two-way radios on a daily basis. You have a fair chance if your rivals are using radios to satisfy consumers and minimize inefficiencies.